Privacy Policy

At Noorz, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, store, and safeguard your data when you visit our website, shop with us, or use our services. By using our website and services, you agree to the practices described in this policy.

1. Information We Collect

We collect the following types of personal information when you interact with our website or make a purchase:

  • Personal Identification Information: This includes your name, email address, phone number, billing/shipping address, payment details, and other information you provide when placing an order or creating an account.
  • Transaction Information: Details of the products you’ve purchased, order history, and payment information.
  • Website Usage Information: We may collect non-personal data such as your IP address, browser type, device information, operating system, and browsing behavior on our website through cookies or other tracking technologies.
  • Communication Data: Any information you provide when contacting us for customer support, feedback, or inquiries.

2. How We Use Your Information

The personal data we collect is used for the following purposes:

  • Order Processing and Fulfillment: To process your orders, deliver your products, and handle returns or exchanges.
  • Customer Service: To respond to your inquiries, resolve any issues, and improve your shopping experience.
  • Personalization: To tailor our website and product recommendations to suit your preferences.
  • Marketing and Promotions: To send you promotional emails, newsletters, and special offers (only if you’ve opted in to receive such communications). You can unsubscribe from marketing emails at any time.
  • Payment Processing: To securely process payments for your orders through third-party payment providers.
  • Legal Compliance: To comply with applicable laws, regulations, or legal requests and to enforce our terms and conditions.

3. How We Protect Your Information

We implement a variety of security measures to ensure the safety of your personal information, including encryption, secure servers, and firewalls. Payment transactions are processed through third-party secure payment gateways, which comply with the highest security standards.

While we take steps to protect your data, please be aware that no method of transmission over the Internet or electronic storage is 100% secure. Therefore, we cannot guarantee the absolute security of your data.

4. Sharing Your Information

We do not sell or rent your personal information to third parties. However, we may share your data with trusted third-party service providers to help us operate our business and deliver our services, including:

  • Shipping and Delivery Partners to fulfill your orders.
  • Payment Processors to securely process payments.
  • Marketing and Analytics Providers to help us analyze website usage and send targeted marketing.
  • Legal Authorities in cases where we are required to do so by law, or to protect our rights, property, or safety.

These third-party service providers are required to use your data only for the purposes specified by us and are obligated to maintain the confidentiality and security of your information.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your shopping experience on our website. Cookies are small text files stored on your device that help us:

  • Remember your preferences and login information.
  • Track website usage to improve functionality and user experience.
  • Personalize content and ads based on your browsing behavior.

You can control cookie settings in your browser, but please note that disabling cookies may affect your experience on our website.

6. Your Rights and Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can request access to the personal information we hold about you, and ask us to update or correct any inaccuracies.
  • Opt-Out of Marketing: You can unsubscribe from marketing emails or newsletters at any time by clicking the "unsubscribe" link in our communications.
  • Data Deletion: You can request that we delete your personal data, subject to certain exceptions (e.g., for legal or contractual reasons).
  • Data Portability: You may request a copy of your data in a structured, commonly used format for transfer to another service provider.

To exercise any of these rights, please contact us at  [contact us form].

7. Third-Party Links

Our website may contain links to third-party websites or services. Please be aware that we are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any third-party websites you visit.

8. Children's Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children. If we learn that we have inadvertently collected personal information from a child under 13, we will take steps to delete such information as soon as possible.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will post any changes to this page, and the updated policy will be effective immediately upon posting. We encourage you to review this policy periodically to stay informed about how we protect your information.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or how we handle your personal information, please contact us