Terms & Conditions
Welcome to Noorz ! By accessing and using our website, shopping with us, or using any of our services, you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchases or interacting with our site.
1. General Information
Noorz is an online retail platform that offers a wide range of products, including women’s fashion, beauty, and home living essentials. These Terms and Conditions govern your use of our website and services, including product purchases, account management, and customer support.
2. Account Registration and Security
To shop with us or access certain features, you may need to create an account. By registering, you agree to provide accurate, up-to-date information and maintain the confidentiality of your account details. You are responsible for any activities under your account and agree to notify us immediately of any unauthorized use.
3. Products and Pricing
We strive to provide accurate descriptions and images of the products offered on our site. However, product availability, colors, prices, and descriptions may be subject to change without notice. Noorz reserves the right to correct any errors and make adjustments to the website as needed. Prices are in [Riyal] and applicable taxes may be added to the final price at checkout.
4. Order Process and Payments
Once you place an order, you will receive a confirmation email/Message or Call. However, this does not guarantee the availability of the products. We reserve the right to cancel or modify any order if necessary. Payments can be made with COD Method, and all transactions are secure. By completing a purchase, you agree to the terms of our payment processing.
5. Shipping and Delivery
We offer a variety of shipping options to ensure timely delivery. Shipping costs will be calculated at checkout, and delivery times vary based on location and shipping method chosen. While we make every effort to ensure timely deliveries, Noorz is not liable for delays caused by third-party shipping carriers.
6. Returns and Exchanges
We want you to love your purchase! If you are not fully satisfied, we offer a [3-5]-days return and exchange policy. Items must be returned in their original condition, unused, and with all tags attached. Certain items such as personal care products or sale items may not be eligible for return or exchange. Please refer to our [Returns and Exchanges Policy] for more details.
7. Privacy and Data Security
At Noorz, your privacy is important to us. We collect personal information only for order processing, customer service, and enhancing your shopping experience. By using our website, you agree to our Privacy Policy, which outlines how we collect, use, and protect your data.
8. Intellectual Property
All content on the Noorz website, including logos, images, product designs, and text, are the intellectual property of Noorz and protected by copyright and trademark laws. You may not use, reproduce, or distribute any content without our express permission.
9. Limitation of Liability
Noorz is not responsible for any damages, losses, or claims arising from the use of our website, products, or services. While we strive to offer accurate information, we do not guarantee that our site will be error-free, uninterrupted, or free of viruses.
10. Amendments
Noorz reserves the right to update or modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website, and your continued use of the site constitutes acceptance of these changes.
11. Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of [your country or state]. Any disputes related to these terms will be subject to the exclusive jurisdiction of the courts in [jurisdiction].
12. Contact Us
If you have any questions or concerns about these Terms and Conditions, please reach out to us at Noorz Help Desk!